• Customer Service

Equifax Internet Security Breach Info

Triumph Bank is aware of the Equifax cyber-security incident that has potentially impacted approximately 143 million U.S. consumers. Our team is in contact with Equifax and is continuing to monitor this situation.

As always, our customers’ confidential financial information is of the utmost importance to Triumph, and we want to assure you that your account information at Triumph is secure.

If you have a pending home loan application in progress or are planning to apply soon, please inform us immediately if you have or will be freezing your credit file at Equifax. Freezing your credit report file could affect the amount of time necessary to process your mortgage request.

Equifax has established a dedicated website, , to help consumers determine if their information has been potentially impacted and to sign up for the credit file monitoring and identity theft protection. The offering, called TrustID Premier, includes 3-Bureau credit monitoring of Equifax credit reports, the ability to lock and unlock Equifax credit reports, identity theft insurance, and Internet scanning for Social Security numbers – all complimentary to U.S. consumers for one year.

The website also provided additional information on steps consumers can take to protect their personal information. Equifax recommends that consumers with additional questions visit their website or contact a dedicated call center at 866-447-7559, which the company set up to assist consumers. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern time.

Of course, if you have further questions or concerns, please call Triumph at 888-895-4663. Thank you for your continued confidence in Triumph Bank.

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 We have made 8552 loans for $2,005,640,000 as of July 2019

Triumph Mortgage

a division of Triumph Bank

5904 Ridgeway Center Parkway  |  Memphis, Tennessee 38120


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